Local information services in Medellin: Technology, institutions, communities and power

Electronic Services (IT) in the Banking and Financial Institutions

This research investigates the methods for improving the quality of IT services (electronic services) in the Melli Banks branches in Mashhad province, where QFD and ANP models were operated. To this concern, three-dimensional, usability, service interaction and information quality to improve IT service quality were examined. The results of the analysis of the opinion of Melli Bank Customers ind...

Enterprise Risk Management and Performance of Financial Institutions in Iraq: The Mediating Effect of Information Technology Quality

Enterprise risk management represents a process of assessing exposure to risks in an institution. It is a systematic mechanism and a comprehensive tool for predicting events, including unexpected events, and their impacts. This paper is a conceptual study. It aims at designing a model for testing the mediation effect of information technology (IT) quality on the relationship between the enterpr...

Information Technology Security Concerns in Global Financial Services Institutions: Do Socio-Economic Factors Differentiate Perceptions?

Information Technology Services Staff Listing

Marketing Library and Information Services: Comparing Experiences at Large Institutions

How do the libraries at large institutions market information services to a diverse community of users in an increasingly digital and complex environment? Both Indiana University and Abbott Laboratories are large organizations with multifaceted collections of information. This paper explores some of the similarities and differences between publicizing information services within the academic an...